For the purposes of the GDPR the data controller is Jameson Financial. Our contact details are:
93 Lower George’s Street, Dun Laoghaire, Co Dublin
Email: david@jamesonfinancial.ie
Ph. +353 1 685 4092
When we refer to we/us, we mean Jameson Financial
Please read this Privacy Notice carefully as this sets out the basis on which any personal data, we collect from you, or that you provide to us, will be processed by us.
Who are we?
Jameson Financial is regulated by the Central Bank of Ireland. Our principal business is to provide advice and arrange transactions on behalf of clients in relation to life, pension products and mortgages. We currently hold agency appointments with New Ireland Assurance Company plc, Aviva, Irish Life plc., Royal London and Zurich Assurance. We are also authorised to provide mortgages through Brokers Ireland Network Services and Residential Reversions Ltd., t/a Home Plus.
Our Data Protection Officer, David Jameson be contacted directly here:
-
Email: david@jamesonfinancial.ie
-
Phone: +353 86 259 7809
How do we collect your information and what information do we collect?
The personal information we collect varies depending upon the nature of our services. We will endeavour to provide you with an overview of those categories of personal data our organisation collects and our purpose for using that data.
Our organisation collects personal data in the following ways, if you:
-
request a service from us such as enquiring about Life Insurance
-
register with or use any of our websites or online applications
-
use our website/apps and it installs cookies or other tracking technologies onto your device.
-
engage with us on social media – on our Facebook page for example or through the lead generation firms which we use such as Adspark Ltd, t/a Lifewisequotes or BestInsurancequotes.ie
-
contact us with a complaint or query
-
apply for a position with us
What information do we collect?
The information we collect about you includes the following:
| 1 | Contact and Identifying information, e.g., name, address, contact details; email, mobile, landline |
| 2 | Unique identifiers e.g.
|
| 3 | Demographic details, age, gender, marital status, lifestyle, and insurance requirements; date of birth, dependents, photo ID, as well as collecting personal information about you, we may also use personal information about other people, for example family members you wish to insure on a policy. E.g., your children/spouse |
| 4 | Family and Beneficiary Data, e.g., dependants, next of kin or nominated beneficiaries, Power of Attorney, Enduring Power of Attorney. Details of Solicitor/Tax Advisor/Accountant. |
| 5 | Employment information e.g., role, employment status (such as full/part time, contract), salary information, employment benefits, and employment history; This information is necessary for our Fact Find with our clients. |
| 6 | Publicly available sources: e.g., Information about you in the public domain such as Director information from the Companies Registration Office. |
| 7 | Health information such as information about your health status, medical records and medical assessment outcomes; We collect medical information relating to personal habits (e.g., smoking and consumption of alcohol), medical history. We may also process certain special categories of information, for example information about your personal characteristics (biometric information) or disability information. |
| 8 | Pensions and Insurance Benefits information such as current benefits, pension entitlement information, date of retirement and any relevant matters impacting your benefits such as voluntary contributions, PAO, |
| 9 | Financial details e.g., bank account details, details of your credit history and bankruptcy status, salary, tax code, third-party deductions, bonus payments, benefits and entitlement data, national insurance contributions details, etc |
| 10 | Claims Data (details of previous illness, health claims are collected as part of the application process for Life and Specified illness policies. |
| 11 | Marketing preferences: we will only send you direct marketing if you explicitly consent. |
| 12 | Online information: Jameson Financial’s website uses cookies |
| 13 | Events information e.g., information about your interest in and attendance at our events, including provision of feedback forms. |
| 14 | Social media information (e.g., likes and posts) with our social media presence; this includes, LinkedIn, Twitter, Facebook. |
| 15 | Criminal records information e.g., the existence of or alleged criminal offences |
| 16 | Searches that we undertake in relation to sanctions, money laundering and credit checks. |
| 17 | Calculators on our website. We use this data to perform calculations to prepare quotations for life insurance or mortgages. |
Legal Basis
We need to ensure that we process your personal data lawfully. We rely on the following legal grounds to collect and use your personal data.
| Performance of a contract | When we enter a contract with you, we will collect and use your personal data to enable us to fulfil that service. |
| Legal obligation | The use of some of your personal data is necessary for us to meet our legal obligations e.g., pension contributions for Revenue Certificates, Regulatory purposes to the Central Bank. |
| Consent | Sometimes we may rely on consent as a legal basis for processing your information. For example, we rely on consent to collect and use personal data for any criminal convictions or alleged offences. This is used when we need to assess risk relating to an insurance policy for you. We share this information with other third parties where it is necessary to manage these services provided to you – these services include insurance underwriters, reinsurer and other insurance providers. We may also rely on your consent to send direct marketing to you. We will ensure that we present this to you concisely. We will also ensure that we use clear and plain language and if you give us your consent you can withdraw this easily at any time.
Sometimes if you refuse to provide information that we reasonably require to provide the services, we may be unable to offer you the services and/or we may terminate the services provided with immediate effect. |
| Legitimate interests | Where we rely on this legal basis to collect and use your personal information, we shall take appropriate steps to ensure the processing does not infringe the rights and freedoms conferred to you under the applicable data privacy laws. |
| Vital interest | |
| Public interest | Our overall purpose for processing has substantial public interest benefits, e.g. preventing fraud. |
If you require further information on any of the above basis for processing your data, we can provide you with further details.
How we share your data
When required, we may make your information available to third parties with whom we have a relationship, where that third party is providing services on our behalf. We will only provide those third parties (data processors) with information that is necessary for them to perform the services. We will take measures to protect your information, such as putting in place Standard Contractual Clauses and confidentiality agreements.
| 1 | Insurance Partners where we need to manage the services provided to you such as Product Providers and insurance underwriters, reinsurers, and loss adjuster. You can refer to their privacy statements on their website for more information about their privacy practices. |
| 2 | Vetting and risk management agencies such as credit reference, criminal record, fraud prevention, data validation and other professional advisory agencies, where necessary to prevent and detect fraud in the insurance industry and take steps to assess the risk in relation to prospective or existing insurance policies and/or the services. |
| 3 | Legal advisers, loss adjusters, and claims investigators, where necessary to investigate, exercise or defend legal claims, insurance claims or other claims of a similar nature. |
| 4 | Medical professionals, e.g., where you provide health information in connection with a claim against your insurance policy; or when we are providing a quote for insurance. |
| 5 | EU Law enforcement bodies, when required to do so by law and/or regulation, or another legal request. |
| 6 | Public authorities, regulators and government bodies, where necessary for us to comply with our legal and regulatory obligations, or in connection with an investigation of suspected or actual illegal activity; Please include links to forms used here. |
| 7 | Third-party processors: We outsource our processing operations to suppliers that process personal information on our behalf. Examples include IT service providers who manage our IT and back-office systems and telecommunications networks, and accounting and payroll providers, CRM providers. These processing operations remain under our control and we have data processing agreements in place with all our third party processors to ensure all processing is carried out in accordance with our security standards and the GDPR. |
| 8 | Internal and external auditors where necessary for the conduct of company audits or to investigate a complaint or security threat. |
| 9 | On the sale or reorganisation of our business whether by asset or share disposal or other transaction relating to our business. |
Security
The security of your personal data is important to us, we have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk. We have processes in place to protect your personal data from loss, unauthorised access, misuse, alteration and destruction.
Retention
Jameson Financial shall not keep personal data in a form that permits identification of data subjects for a longer period than is necessary. As soon as 12 months have passed, after a client has ceased being a client, that client’s personal information is destroyed in a secure manner. The personal information of potential clients, i.e. people who make enquires about services or products but who do not effect a business transaction with us, their information will be destroyed after 6 months.
The retention period for each category of personal data will be set out in our Retention Schedule along with the criteria used to determine this period, including any statutory obligations we have. Should you require further information we would be happy to provide.
Personal data will be disposed of securely.
Data Subjects Rights
Jameson Financial will facilitate your rights in line with our data protection policy and the Subject Access Request procedure. This is available on request.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
-
Right of access – you have the right to request a copy of the information that we hold about you.
-
Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
-
Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. (The erasure of such data will be dependent on our other legal obligations, and whether the data is subject of legal privilege).
-
Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
-
Right of portability – you have the right to have the data we hold about you transferred to another organisation.
-
Right to object – you have the right to object to certain types of processing such as direct marketing.
-
Right to object to automated processing, including profiling.
-
Right to make a complaint: if we refuse your request under rights of access, we will provide you with a reason as to why.
All the above requests will be forwarded on, should there be a third party involved, as we have indicated in the processing of your personal data.
Complaints
If you wish to make a complaint about how your personal data is being processed by Jameson Financial or how your complaint has been handled, you have the right to lodge a complaint with David Jameson.
You may also lodge a complaint with the Data Protection Commission (DPC) in Ireland, whose details are:
Data Protection Commission
21 Fitzwilliam Square South
Dublin 2
D02RD28 Web: www.dataprotection.ie Email: info@dataprotection.ie
See website for updated contact details to reach the appropriate section within the DPC.
Failure to provide further information.
If we are collecting your data for a contract and you cannot provide this data, the consequences of this could mean the contract cannot be completed or details are incorrect.
When you fail to provide us with information we require to fulfil our obligations to you, we may be unable to offer our services to you.
Special Categories of personal data
Special categories of data are sensitive in relation to your fundamental rights and freedoms and therefore require specific protection when processed as these could create significant risks to the rights and freedoms of individuals.
If we collect any special categories of personal data, such as health we will either obtain your explicit consent or we will adhere to the Data Protection Act 2018. This Act allows us to process special categories of personal data for insurance and pension purposes. We will ensure we have suitable and specific measures in place to safeguard the rights and freedoms of you and the processing of your data. These measures relate to the below:
-
a policy of insurance or life assurance,
-
a policy of health insurance or health related insurance
-
an occupational pension, a retirement annuity contract or any other pension arrangement
-
the mortgaging of a property
Contact Us
Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us on 086 2597809 or by email at: david@jamesonfinancial.ie
Privacy notice/ statement changes
When we update this Privacy Notice/Statement, we will post a revised version online. Changes will be effective from the point at which they are posted. We would encourage you to review our Privacy Notice so that you are aware of updates.
This privacy policy was last reviewed in May 2022.
